Frequently Asked Questions
Products
What type of TVR parts do you offer?
How do I find the part I am looking for?
There are a number of ways to find your part on our website, the easiest way is to use our TVR parts finder tool. The tool can be found on most pages below the heading, simply select your Model and Variant, this will produce a list of parts that fit your model that can then be Refined by the parts category.
Every product has a compatibility table to show models that it fit your car.
Are your TVR Parts genuine or aftermarket?
Where possible we try to source our parts from the OEM (Original Equipment Manufacturer) but due to the nature and age of some products finding an aftermarket supplier is often the only option available. We always strive to supply the best possible quality taht is available at the time.
What if I don't find the part on your website?
How do I make a Warranty claim?
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Returns request are hadled through our website, simply follow these easy steps.
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Log into your account and go to "My Account"
- From here Select "Return Items" on the related order.
Deliveries
How long will my delivery take?
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UK Mainland
We ship all UK mainland orders with DPD Logistics on a next working day service. This is providing we recieve your order before 3pm and we have your entire order in-stock.
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UK Highlands and Islands
Orders being shipped to harder to reach locations in the UK will normally be shipped with DPD on a 2 Day road service.
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EU Countries
We ship the majority orders to the EU with DHL Logistics, In some cases you can choose between and express service or road service.
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International Orders
We ship anywhere in the world, most international orders are shipped with DHL and depending on your location can take anything from 1 to 7 days.
How do I track my parcel?
Tracking Orders
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DPD Parcel Tracking
You can track your DPD parcel by clicking here, you will need your parcel number and the delivery postcode. If you order from us regularly you may want to download the DPD app here, the DPD app gives you all the details in one convenient place.
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DHL Tracking
DHL parcels can be tracked by clicking here, you will need your tracking number and your delivery postcode.
What if I have a problem with my delivery?
If you are experiencing a problem with your delivery our team are here to help, please call 01491 629219.